Legal
Privacy Policy
Last updated August 2026.
This policy explains what we collect, why we collect it and how you can control your data when you use The Property Studio. We keep it simple on purpose — your trust matters.
1. Information We Collect
When you start a walkthrough project, we collect the information you provide directly: your name, email address, property type, the number of images or rooms, any property or listing URL, and the photos or notes you share. This is the information needed to deliver your walkthrough.
2. How We Use Your Information
We use the information you provide to respond to your enquiry, produce your walkthrough, communicate about your order, and — where you have agreed — send occasional updates. We do not sell your personal information. Property photos and project files are used exclusively to create and deliver your walkthrough.
3. Confidentiality Of Your Property
Your property photos and project files are treated as confidential. They are used solely to produce your walkthrough and are never published or shared unless you ask us to feature or promote your project.
4. Communications
If you email us or submit a form, we may reply by email to the address you provide. You can ask us at any time to stop receiving non-essential messages, and we'll respect that request.
5. Cookies & Analytics
The website may use cookies and standard analytics tools to understand how visitors use the site and to improve the experience. These tools do not identify you personally. You can control cookies through your browser settings.
6. Third-Party Services
We use trusted third-party services to host the website and to process form submissions. These providers process data only to the extent needed to provide those services and are bound by their own data-protection obligations.
7. Data Retention
We retain project files and contact information only for as long as needed to deliver your walkthrough and to comply with any legal obligations, after which we delete or anonymise it.
8. Your Rights
You have the right to access, correct or delete the personal information we hold about you. To exercise any of these rights, contact us and we'll respond to your request.
9. Contact
Questions about this policy or your data? Reach out via the contact form and we'll be happy to help.